Privacy Policy
Your Privacy Matters
At AvoLingo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our language learning platform.
Table of Contents
- 1. What This Policy Covers
- 2. Information We Collect
- 3. How We Use Your Information
- 4. AI and Language Learning Services
- 5. When We Share Information
- 6. How We Protect Your Data
- 7. Student and School Privacy
- 8. Your Choices and Rights
- 9. Cookies and Similar Technologies
- 10. Children's Privacy
- 11. Changes to This Policy
- 12. Contact Us
1. What This Policy Covers
This Privacy Policy applies to all users of AvoLingo, including individual learners, teachers, students, and schools. We are committed to being transparent about how we handle your information and complying with applicable privacy laws.
2. Information We Collect
We collect information to provide you with the best language learning experience possible.
2.1 Information You Give Us
- Account Information: Your name, email address, and password when you create an account
- Learning Profile: Your language preferences, learning goals, and progress
- Content You Create: Lessons, exercises, assignments, and responses you submit
- Communications: Messages you send us for support or feedback
- Payment Information: Billing details for subscriptions (processed securely by our payment partners)
2.2 Information We Collect Automatically
- How You Use AvoLingo: Which features you use, lessons you complete, and time spent learning
- Device Information: What device and browser you're using
- Performance Data: How well our platform is working for you
2.3 Information from Other Sources
If you sign in using Google or another service, we may receive basic profile information from that service. Schools may also provide student information when setting up educational accounts.
3. How We Use Your Information
We use your information to:
- Provide Our Service: Create your personalized learning experience and track your progress
- Improve AvoLingo: Make our platform better and develop new features
- Communicate with You: Send important updates, respond to your questions, and provide learning tips
- Keep Everything Secure: Protect your account and prevent fraud
- Meet Legal Requirements: Comply with laws and regulations
4. AI and Language Learning Services
How We Use AI Technology
AvoLingo uses advanced artificial intelligence to enhance your learning experience. Here's what you should know:
- Personalized Learning: AI helps create lessons tailored to your skill level and learning style
- Language Practice: AI powers our conversation practice and pronunciation feedback features
- Content Generation: AI assists in creating exercises, examples, and learning materials
- Progress Analysis: AI helps analyze your learning patterns to provide better recommendations
Your Data and AI: When you interact with AI features, your inputs may be processed by third-party AI services to provide responses. We work with reputable AI providers and ensure they meet our privacy standards. Your personal information is not used to train these AI models.
5. When We Share Information
We don't sell your personal information. We only share your information in these situations:
- With Your Permission: When you explicitly agree to share information
- Service Providers: With trusted companies that help us run AvoLingo (like payment processors and cloud hosting)
- Schools and Teachers: Student progress and assignments are shared with their teachers and school administrators
- Legal Requirements: When required by law or to protect rights and safety
- Business Changes: If AvoLingo is sold or merged, your information may be transferred
6. How We Protect Your Data
We take data security seriously and use industry-standard measures to protect your information:
- Encryption: Your data is encrypted when stored and transmitted
- Access Controls: Only authorized personnel can access your information
- Regular Security Reviews: We regularly review and update our security practices
- Secure Infrastructure: We use reliable, secure hosting and payment services
7. Student and School Privacy
We are committed to protecting student privacy:
- Educational Purpose Only: Student data is used solely for educational purposes
- School Control: Schools can manage student accounts and access educational records
- No Advertising: We don't use student information for advertising or marketing
- Compliance: We comply with educational privacy laws like FERPA
8. Your Choices and Rights
You have control over your information:
- Access Your Data: You can request a copy of your information
- Update Information: Keep your profile and preferences current
- Delete Your Account: You can delete your account and associated data
- Control Communications: Choose what emails you receive from us
- Data Portability: Get your data in a portable format
To exercise these rights, contact us using the information below.
9. Cookies and Similar Technologies
We use cookies to improve your experience:
- Essential Cookies: Required for the platform to work properly
- Preference Cookies: Remember your settings and choices
- Analytics Cookies: Help us understand how you use AvoLingo
You can control cookies through your browser settings, though some features may not work if you disable them.
10. Children's Privacy
We are committed to protecting the privacy of all users, including children. For educational accounts, schools are responsible for obtaining appropriate consents and managing student data in compliance with applicable educational privacy laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we'll notify you by email or through a notice on our platform. Your continued use of AvoLingo after changes means you accept the updated policy.
12. Contact Us
Questions About Privacy?
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: info@avo-lingo.com
Support: Contact Form
Thank you for trusting AvoLingo with your language learning journey. We are committed to protecting your privacy while providing you with the best possible learning experience.