Terms of Service

Last Updated: September 16, 2025

1. Acceptance of Terms

By accessing and using AvoLingo's language learning platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement ("Terms of Service"). These Terms of Service apply to all users of the Service, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

If you do not agree with these Terms of Service, you must not access or use our Service.

2. Description of Service

AvoLingo is a comprehensive language learning platform that provides:

• Interactive language lessons and exercises
• AI-powered language tutoring and conversation practice
• Progress tracking and personalized learning paths
• Educational tools for teachers and schools
• Student management and assignment features
• Assessment and grading capabilities

Our Service is designed to help individuals and educational institutions enhance language learning through innovative technology and personalized instruction.

3. User Accounts and Registration

3.1 Account Creation

To access certain features of our Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding the password and all activities that occur under your account. You agree to:

• Choose a strong, unique password
• Keep your login credentials confidential
• Notify us immediately of any unauthorized use of your account
• Log out of your account at the end of each session

4. Subscription and Payment Terms

4.1 Subscription Plans

AvoLingo offers various subscription plans, including free and premium tiers. Subscription fees, features, and billing cycles are clearly described during the signup process and on our pricing page.

4.2 Free Trial

We may offer free trial periods for our premium services. During the trial period, you have access to premium features at no charge. If you do not cancel before the trial ends, you will be automatically charged for the subscription.

4.3 Payment and Billing

By subscribing to our premium services, you agree to pay all fees associated with your subscription. Payments are processed securely through our payment partners. You authorize us to charge your chosen payment method for all applicable fees.

4.4 Refunds and Cancellation

You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of the current billing period. We offer refunds in accordance with our refund policy, which may vary by subscription type and jurisdiction.

5. Acceptable Use Policy

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Infringe upon the intellectual property rights of others
• Upload or transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service or servers
• Use automated tools to access the Service without permission
• Share your account credentials with others

6. Content and Intellectual Property

6.1 Our Content

The Service and its original content, features, and functionality are and will remain the exclusive property of AvoLingo and its licensors. The Service is protected by copyright, trademark, and other laws.

6.2 User Content

You retain ownership of content you create or upload to the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content in connection with the Service.

6.3 Educational Content

Teachers and educational institutions may create and share educational content through our platform. Such content remains the property of the creator, subject to the license granted to us for platform functionality.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of information as described in our Privacy Policy.

We implement appropriate security measures to protect your personal information and comply with applicable data protection laws, including GDPR and COPPA where applicable.

8. Educational Use and School Accounts

8.1 School Subscriptions

Educational institutions may subscribe to our Service for classroom use. School administrators are responsible for managing student accounts and ensuring compliance with applicable educational privacy laws.

8.2 Student Data Protection

We are committed to protecting student privacy in accordance with FERPA, COPPA, and other applicable education privacy laws. Schools maintain control over student data and educational records.

8.3 Teacher Responsibilities

Teachers using our platform agree to:

• Use the Service only for legitimate educational purposes
• Protect student privacy and confidentiality
• Obtain appropriate permissions for student participation
• Monitor student use of the platform as appropriate

9. Termination

9.1 Termination by You

You may terminate your account at any time by contacting us or using the account closure feature in your settings. Upon termination, your access to the Service will cease immediately.

9.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason in our sole discretion.

9.3 Effect of Termination

Upon termination, your right to use the Service will stop immediately. We may retain certain information as required by law or for legitimate business purposes.

10. Disclaimers and Limitation of Liability

10.1 Service Availability

We strive to provide reliable service but cannot guarantee 100% uptime. The Service is provided "as is" and "as available" without warranties of any kind, either express or implied.

10.2 Educational Outcomes

While our Service is designed to enhance language learning, we do not guarantee specific educational outcomes or language proficiency improvements. Learning results may vary based on individual effort and circumstances.

10.3 Limitation of Liability

To the fullest extent permitted by applicable law, AvoLingo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. We will notify users of significant changes through email or prominent notices on our platform. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.

We encourage you to review these Terms periodically to stay informed of any changes.

12. Contact Information